Hospitality Customer Service – Hotel Reservations (Remote)

Role overview Support clients as they choose, book, and manage hotel reservations in a remote customer service role. The work focuses on providing accurate information and keeping reservation details up to date so clients can complete their plans smoothly.

Responsibilities - Help clients select hotels and make reservations. - Share accurate information about hotel amenities, prices, and availability. - Update reservation details as needed. - Respond to client questions promptly and professionally by phone, email, or messaging.

Requirements - Strong communication and customer service skills. - A professional, detail-oriented, and self-directed approach. - Basic computer skills and reliable internet access. - Hospitality or customer service experience is an advantage.

Benefits and work setup - Remote work with a flexible schedule. - Training and access to a booking system. - Team support, performance-based income opportunities, and travel discounts.