Director, Technology Strategy

Role overview Lead consulting work that helps organizations choose, connect, and use marketing and customer experience technologies. You will advise clients across industries, guide a team’s analysis and recommendations, and turn complex technology choices into clear plans for business and technical stakeholders. The role is remote for candidates in the continental United States, with client travel of up to 25%.

Responsibilities - Advise clients on marketing technology, including identity, data management, analytics, artificial intelligence, audience management, content, personalization, and advertising technology. - Lead discovery sessions, gather client and vendor information, and clarify goals, constraints, and follow-up actions. - Develop recommendations and presentations that connect technology capabilities to business needs and customer experience goals. - Coordinate day-to-day consulting work and review deliverables such as presentations, spreadsheets, and architecture diagrams. - Coach analysts on technology concepts, analysis, and clear storytelling; contribute to internal offerings and business development.

Requirements - At least 10 years in technology or marketing consulting, or in a digital agency role focused on marketing technology. - Strong knowledge of customer relationship marketing and customer experience technologies, such as loyalty, service, commerce, content, analytics, or cloud systems. - Deep expertise in at least one relevant area, such as customer data integration, databases, analytics, campaign management, content, commerce, or business intelligence. - Experience managing people and leading a diverse team. - Proficiency with spreadsheets, presentation software, and diagramming and collaboration tools; a bachelor’s degree is required. - Ability to travel for client work up to 25%.

Nice to have Experience explaining how platforms such as customer data platforms, email systems, digital asset managers, data lakes, and identity resolution tools fit into a broader marketing technology ecosystem. Client consulting experience, strong presentation skills, and the ability to tailor recommendations to a client’s systems and challenges are advantageous.

Benefits and work setup The listed annual salary range is $113,000–$158,000, with placement based on factors including experience and skills. Benefits include medical, dental, and vision coverage; life and disability insurance; a retirement plan; flexible paid time off; at least 15 paid holidays; sick and safe leave; and paid parental leave.