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Staff Solutions Architect, New Logo (US)
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About this role
Role overview Guide prospective and existing customers as they assess a platform for building and operating distributed applications. As a customer-facing technical lead, you will explain architectural fit and tradeoffs, help engineering teams move from evaluation to production use, and advise sales colleagues on technical opportunities and risks.
Responsibilities - Assess whether prospective customers’ application needs suit the platform and explain its technical strengths and limitations. - Help customers compare the platform with alternative technologies and architectural approaches. - Advise customer engineering teams on expanding production use, from application design through evaluation and operation. - Build relationships with technical decision-makers and serve as their ongoing technical advisor. - Partner with account executives on account plans, opportunity scope, sizing, and technical fit. - Travel for customer work, estimated at 25–50%.
Requirements - Based in the US Central or Pacific time zone; several cities in those regions are preferred. - Strong technical communication skills, including presentations, whiteboarding, and writing. - Able to discuss distributed systems, design choices, and production engineering practices. - Able to prototype applications and advise on design, development, build, and deployment in at least one of Java, Go, TypeScript, Python, or PHP. - Familiarity with production concerns such as security, reliability, performance, cost management, and operations. - Experience with a major cloud provider and its common application development and production services. - Able to advise sales partners on use-case fit, opportunity sizing, and the consequences of customer architecture choices.
Nice to have Experience with agentic AI software frameworks, learning new technical topics independently, and coaching customer engineers through architectural decisions.