Consulting Manager

Role overview Lead customer-facing consulting engagements that help enterprise organizations turn digital experience goals into practical plans for data collection, customer segmentation, journey orchestration, measurement, and insight. The work combines strategic guidance with enough technical fluency to shape requirements, coordinate implementation teams, and connect platform capabilities to business outcomes.

Responsibilities - Lead discovery and delivery for solutions involving Customer Journey Analytics, Adobe Experience Platform, Analytics, Edge Data Collection, and web or mobile SDKs. - Translate client use cases and performance goals into business requirements and specifications. - Coordinate with technical consultants, data architects, and enterprise architects to shape integrated solutions. - Manage several client engagements, aligning expectations, scope, and schedules. - Present recommendations and prepare requirements documents, data dictionaries, value materials, and enablement resources. - Build client and team capability through mentoring, training, and thought leadership contributions.

Requirements - Eight or more years in strategic, customer-facing roles involving enterprise software implementation. - At least two years of direct experience with two or more of the listed analytics and experience platform applications. - Experience with multi-channel customer data, from collection and activation through measurement and insights. - Working understanding of data schemas, APIs, SQL querying, and data validation. - Confidence leading live working sessions and demonstrations for business and technical audiences. - Strong communication, presentation, relationship-building, and client engagement skills; able to travel up to 30%.

Nice to have - Familiarity with other experience platform tools, such as audience management or personalization solutions. - Experience advising enterprise clients on AI and machine learning capabilities in software-as-a-service products. - Industry experience in areas such as retail, finance, or healthcare; advanced study in consulting, marketing, statistics, analytics, or digital transformation.

Benefits and work setup Full-time, permanent role with a remote designation in Georgia. Hub-office attendance may apply based on commuting distance and business needs. Benefits include health, vision, and dental coverage; life and disability insurance; a 401(k); flexible paid time off; at least 15 paid holidays; sick and safe leave; and paid parental leave.