Systems Administrator (Technology)

Role overview

Own advanced administration and engineering for an enterprise Microsoft 365 environment. As the senior escalation point, you’ll resolve complex service issues, improve platform reliability and efficiency, and coordinate with security, identity, and infrastructure teams to maintain a secure, well-governed collaboration environment.

Responsibilities

- Administer and optimize SharePoint Online, Exchange Online, and Microsoft Teams, including permissions, policies, mail flow, retention, voice, meetings, and integrations. - Manage tenant-wide configuration, service health, licensing, and capacity planning. - Troubleshoot complex incidents, lead root-cause analysis, and implement lasting corrective actions; coordinate vendor support when needed. - Work with security teams on conditional access, data loss prevention, retention, and eDiscovery controls, and support audits. - Automate administration with PowerShell, Microsoft Graph, and Microsoft 365 APIs; evaluate and deploy new platform capabilities. - Mentor support staff and maintain technical documentation, runbooks, standards, and architecture input for projects and migrations.

Requirements

- 5+ years administering Microsoft 365 in an enterprise environment. - Expert hands-on experience with SharePoint Online, Exchange Online, and Microsoft Teams administration. - Strong PowerShell skills and a solid grasp of Microsoft Entra ID identity, authentication, and access management. - Experience troubleshooting hybrid environments involving on-premises Active Directory or Exchange. - Strong analytical, documentation, and communication skills.

Nice to have

- Microsoft certifications in Microsoft 365, Exchange, Teams, or security. - Experience with Microsoft Purview, Defender for Office 365, Intune, large-scale migrations, or regulated environments.

Benefits and work setup

- Hybrid or remote options may be available depending on business needs; participation in an on-call rotation may be required. - Benefits include medical, dental, and vision coverage, a 401(k) match, paid time off, family support resources, counseling, backup care, and parental leave. Professional development programs are also available.