Commercial Solutions Engineer - UK

Role overview Help commercial customers and prospects turn observability needs into practical, maintainable technical solutions. This role spans pre-sales and post-sales work, combining architecture guidance, demonstrations, proofs of concept, and customer feedback for product teams. It can be based anywhere in the UK.

Responsibilities - Design observability architectures using OpenTelemetry, Kubernetes, and cloud-native technologies. - Translate customer requirements into scalable, performant implementations and advise on telemetry models and collector design. - Develop and run proofs of concept that demonstrate technical capabilities and business value. - Deliver technical demonstrations and presentations suited to both engineers and decision-makers. - Work with account teams through the sales cycle and share customer insights with product management. - Maintain reusable demo environments, reference architectures, and proof-of-concept templates.

Requirements - Deep technical knowledge of Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing. - Practical experience with instrumentation, telemetry ingestion, and performance optimization. - Understanding of DevOps, SRE, and platform engineering practices. - Ability to create technical demonstrations, architectures, and proofs of concept that establish business value. - Strong communication skills and ability to collaborate with sales, product, and engineering teams.

Nice to have - Experience with HubSpot or another CRM used for pipeline collaboration. - Contributions to technical content, conferences, or open-source documentation. - Familiarity with the CNCF ecosystem or experience in a high-growth startup.

Benefits and work setup - UK-based remote work in a remote-first environment, with offices in New York, Amsterdam, and Munich. - Competitive salary, equity, a €60 monthly lifestyle allowance, and location-specific benefits. - Career development opportunities and direct access to company leadership.