Site Reliability Engineer II

Role overview Help operate and improve cloud infrastructure and shared data platforms that support enterprise SaaS products. This hands-on reliability role covers production operations, automation, observability and incident response, with an emphasis on making services more available, scalable, secure and cost-efficient. It also explores responsible uses of AI to reduce operational toil and improve response workflows.

Responsibilities - Monitor and improve production workloads on Azure, balancing availability, performance and cost. - Build and maintain infrastructure as code and CI/CD pipelines, and work with engineering teams to define service indicators, objectives and error budgets. - Operate Kubernetes clusters and containerized services, including deployments, scaling, upgrades, troubleshooting and resource tuning. - Manage Cassandra and OpenSearch platforms, covering capacity, performance, backup and recovery, upgrades and data consistency trade-offs. - Improve monitoring, alerting, logging and tracing; participate in on-call response, investigations and follow-up remediation. - Automate repetitive work and evaluate AI-assisted operational tools with attention to security, accuracy and data handling.

Requirements - At least four years in site reliability, DevOps or cloud operations supporting enterprise SaaS at scale. - Hands-on experience operating Azure production workloads, including compute, networking, identity and managed services. - Production Kubernetes experience across deployment, scaling, upgrades, troubleshooting and workload tuning. - Working knowledge of NoSQL platforms, including performance, capacity and recovery concerns. - Ability to collaborate across engineering, architecture, security and operations teams, and document operational ownership clearly.

Nice to have - Deep Cassandra operations or OpenSearch cluster design and lifecycle experience. - Experience with GitOps tools such as Argo CD, Helm, observability platforms, or automation for incident response and developer self-service. - Familiarity with cloud security and compliance practices, including secrets management and policy as code.

Benefits and work setup - The role includes participation in an on-call rotation and close collaboration across platform teams.