Business Support Specialist II

Role overview Support strategic priorities across People & Culture by combining project coordination, operational problem-solving, and partnership with leadership teams. The role supports communications and talent acquisition functions, turning ambiguous requests into clear plans, useful operating rhythms, and reliable follow-through.

Responsibilities - Partner with senior leaders to clarify priorities, shape agendas, surface decisions, and track commitments. - Manage small and medium-sized projects, including timelines, stakeholders, risks, deliverables, and follow-up. - Convert strategy and incomplete requests into actionable plans, intake processes, dashboards, and recommendations. - Organize and facilitate leadership meetings, town halls, onsite gatherings, and cross-functional working sessions. - Review processes, data, and metrics to identify improvements and support informed decisions. - Prepare project plans, presentations, communications, and reporting tools; improve workflows using collaboration and AI-enabled tools.

Requirements - Bachelor’s degree in a relevant field or an equivalent combination of education, training, and experience. - At least three years of relevant experience in business operations, project coordination, communications, administrative support, or program management. - Demonstrated ability to manage competing priorities, coordinate stakeholders, and move projects through to completion. - Strong judgment, organization, initiative, problem-solving, and written and verbal communication skills. - Experience supporting leaders and facilitating discussions that clarify decisions and drive follow-through. - Proficiency with Microsoft 365, including Excel, Word, PowerPoint, Teams, Outlook, and Copilot; ability to analyze data and maintain dashboards.

Nice to have - Experience with project tools such as Smartsheet, Planner, Asana, Monday.com, or Jira; budget tracking; or basic web and digital content management. - PMP, CAPM, Agile, or similar project management certification.

Benefits and work setup The position offers generous paid time off, a 10% contribution to a 403(b) retirement fund, healthcare coverage, and opportunities for spiritual growth through chapel services, prayer groups, and devotionals. Travel may be required up to four times per year. The source lists an expected salary range of $62,160 to $73,028.60, with geographic differentials potentially available in some high-cost U.S. locations.