Workday CVS Payroll Principal Consultant

Role overview

Provide senior functional support for Workday Payroll clients after implementation, helping resolve issues and deliver improvements while protecting production operations. Manage several client needs at once, guide project and ticket decisions, and bring deep payroll expertise to work that may span connected HR, finance, time, absence, and integration processes.

Responsibilities

- Assess client requirements, risks, and options, then recommend practical approaches and mitigations. - Configure and test solutions with other functional teams and vendors, checking for potential effects on production systems. - Manage day-to-day client projects and support tickets, including process design, implementation lifecycle work, and project reviews. - Keep clients, project teams, and engagement leadership informed about progress and changes. - Advise clients on functional choices and best practices, and mentor consultants and analysts. - Contribute to internal improvement and training efforts, utilization goals, and business development activities.

Requirements

- At least three years of Workday experience in implementation or post-production support. - Payroll subject matter expertise and experience gathering requirements, designing, prototyping, testing, and deploying solutions. - Ability to diagnose problems, compare options, and deliver effective solutions while balancing multiple clients and priorities. - Strong client service, communication, and presentation skills, including managing expectations and explaining complex topics. - Bachelor’s degree or equivalent experience, plus advanced Microsoft Office skills, especially Excel and PowerPoint. - Willingness to travel to client sites when needed.

Nice to have

- Current Workday Payroll certification or prior Workday Payroll experience. - Certified Payroll Professional or Fundamental Payroll Professional credential.

Benefits and work setup

- Minimal travel is expected, with occasional onsite travel as needed. - Benefits include health, dental, vision, and life insurance; paid holidays and time off; retirement contributions; disability coverage; paid parental leave; and an employee stock purchase plan.