Senior Manager, Customer Curriculum Solutions

Role overview

Shape practical training programs for accounting and finance teams by turning business customers’ learning needs into curriculum. You’ll adapt existing materials, develop courses where there are gaps, and work with product and engineering teams to ensure new offerings are accurate and ready to launch. The role is suited to an experienced CPA and may grow to include building and managing a small team.

Responsibilities

- Work with business customers to plan tailored training in on-demand, live, virtual, hybrid, or simulation-based formats. - Develop course goals, structure, learning materials, and assessments for new offerings. - Review curriculum for technical accuracy, currency, learner experience, and alignment with professional education standards. - Coordinate with subject matter experts, authors, instructional designers, and cross-functional teams to develop and refine content. - Document customer and curriculum needs for product and engineering teams, clarify requirements, and support testing and customer pilots. - Identify training opportunities from customer feedback and market needs; contribute to team processes and, as the group grows, hire and manage direct reports.

Requirements

- Active CPA license and a bachelor’s degree in accounting, finance, or a related field. - At least seven years of professional accounting experience. - Experience leading customer conversations and converting needs into clear recommendations. - Strong writing skills, including the ability to produce structured materials for both technical and non-technical audiences. - Ability to manage multiple projects and stakeholders across teams, and experience mentoring or leading others. - Willingness to travel up to 10%.

Nice to have

- Public accounting, learning and development, instructional design, or professional education experience. - Familiarity with NASBA continuing professional education standards, B2B sales, or enterprise client relationships. - Experience with product management, requirements documents or user stories, Agile practices, and tools such as Jira or Confluence. - Experience conducting user acceptance testing, beta programs, or customer pilots.