Salesforce Administrator (Digital Marketing sphere)

Role overview

Own improvements to a Salesforce environment used by a sales organisation, from gathering needs and configuring solutions through release and ongoing support. The role balances independent delivery with production troubleshooting and direct help for business users. You’ll work with an experienced administrator and partner with Sales, Customer Success, Finance and developers; the team is also introducing AI-assisted support workflows.

Responsibilities

- Translate business needs into Salesforce designs, configure solutions and manage implementation through release. - Build and maintain Flows, objects, fields, record types, page layouts, Dynamic Forms, reports and dashboards. - Investigate production problems using Flow analysis, logs, SOQL and collaboration with developers on complex fixes. - Respond to user requests involving access, data corrections and business processes; review AI-assisted tickets and prepare development tasks. - Manage permissions, profiles, licenses and bulk data work, including imports, updates, merges and deduplication. - Coordinate priorities, sprint planning and release decisions with business stakeholders; maintain process documentation.

Requirements

- At least four years of hands-on Salesforce administration, including ownership of end-to-end solutions and improvements. - Strong knowledge of record-triggered and screen Flows, Salesforce data models and security settings such as roles, sharing rules and field-level access. - Ability to read SOQL and Apex and diagnose issues involving Flows, triggers, batch jobs and production configuration. - Practical experience with Data Loader or Data Import Wizard, including data validation and quality checks. - Clear communication and stakeholder-management skills, with experience setting expectations directly with business partners. - Ability to balance multiple initiatives and a busy support queue while providing responsive user support.

Nice to have

- Salesforce Administrator, Advanced Administrator or Platform App Builder certification. - Experience with sandbox-based releases, deployments, branch workflows, Jira or Jira Service Management. - Familiarity with sales, advertising or media processes, including opportunity, quote, line-item or CPQ data. - Experience mentoring administrators or setting team standards; product ownership and requirements documentation.

Benefits and work setup

- Remote or hybrid work options, health insurance, training, internal learning events, mentorship, sports activities, referral rewards and additional leave tied to work anniversaries.