Lead Forward Deployed Healthcare Analyst

Role overview Lead client-facing work to design and improve automated prior authorization programs for healthcare organizations using a platform-as-a-service model. You will translate client needs into implementation guidance, monitor program performance, and coordinate improvements across the customer lifecycle, with work intended to support timely access to care.

Responsibilities - Advise clients on designing decision automation programs that make effective use of the platform. - Turn complex client requirements into detailed technical blueprints for implementation teams. - Partner with product, design, development, and engineering teams to scope new or improved capabilities. - Build roadmaps for improving automation performance and increasing client value. - Analyze authorization data and maintain reports or visualizations for internal and external stakeholders. - Track client KPIs, support end-to-end automation outcomes, and identify ways to scale consultation workflows.

Requirements - At least eight years in client-facing work, with demonstrated success building relationships and driving engagement and satisfaction. - Understanding of healthcare systems, medical terminology, clinical workflows, and regulations. - Ability to handle ethical considerations in healthcare data management and analysis with integrity. - Advanced Excel and PowerPoint skills, dashboard experience with tools such as Tableau or Power BI, and SQL proficiency for analyzing complex healthcare data. - Skill in developing product expertise and working across teams to define KPIs and product enhancements. - Bachelor’s degree and interest in improving the U.S. healthcare system.

Benefits and work setup - Fully remote, with approximately 5% travel. - Listed annual salary range: $123,000–$141,000; the total package also includes health coverage, a 401(k), and bonus. - Benefits include medical, dental, vision, life and disability insurance, an employee assistance program, retirement matching, flexible spending and health savings accounts, flexible time off, holidays, parental leave, and pet insurance.