Principal Technical Writer

Role overview Lead technical documentation across a portfolio of complex software products. You’ll work with product, engineering, project, and subject matter experts to turn detailed product information into accurate, accessible materials for end users, while improving documentation standards and publishing practices.

Responsibilities - Create, edit, and maintain product user guides, release notes, and other end-user documentation. - Gather product details from technical and functional stakeholders, then explain them clearly to varied audiences. - Establish shared documentation standards, content structures, and publishing processes across products. - Coordinate cross-functional documentation work, including publishing schedules and frameworks for new platforms. - Review externally published materials for accuracy, consistency, quality, and approval readiness. - Improve documentation practices through measurable quality and workflow improvements.

Requirements - Degree in technical communication, English, computer science, or a related field, or equivalent professional experience. - 10–15 years of technical writing experience, including substantial end-user documentation for complex software. - Demonstrated ability to produce user guides, software release notes, and comprehensive materials when specifications are limited. - Strong working knowledge of Microsoft Word, Adobe InDesign, Photoshop, Dreamweaver, Visio, or comparable documentation and graphics tools. - Experience collaborating with technical and business stakeholders in software development environments. - Strong research, writing, communication, project coordination, and problem-solving skills, with careful attention to detail.

Benefits and work setup Remote work is available in the United States and Canada, with a preference for Eastern Time Zone alignment. The source lists competitive compensation, health coverage, paid time off and holidays, wellness programs, and professional development.