Product Manager, Agentic AI (Remote)

Role overview Own defined product features and workflows from initial discovery through launch and follow-up. The role translates customer and business needs into clear, actionable work, partnering with engineering, design, quality assurance, implementation, operations, and client-facing teams to improve participant and administrator experiences in benefits products.

Responsibilities - Shape feature work by writing problem statements, user stories, acceptance criteria, success measures, and release notes. - Coordinate with engineering and design to assess options, edge cases, dependencies, and delivery order. - Use customer feedback, product analytics, support and implementation input, and operational data to adjust priorities. - Prepare launches by coordinating support needs, internal communications, training, and risk tracking. - Review adoption, quality, and operational results after launch and drive follow-up changes. - Maintain an orderly roadmap and backlog, communicate progress, and build knowledge of benefits administration and its delivery constraints.

Requirements - A relevant bachelor’s degree or equivalent practical experience. - At least three years in product management or a related area such as business analysis, operations, implementation, UX, engineering, client services, or product ownership; equivalent readiness to own features with guidance is also considered. - Clear written and verbal communication, including the ability to create useful product documentation. - Ability to collaborate across functions, follow through on commitments, and use customer and operational evidence to make decisions. - Familiarity with Agile practices and product development workflows. - Willingness to work hands-on with engineers, troubleshoot issues, review technical requirements, contribute to support scripts, and participate in implementation discussions. - Ability to use approved AI tools responsibly while following data handling and governance requirements.

Nice to have Experience in accounting, banking, fintech, payment systems, or a related field is valued.

Benefits and work setup The position is remote. The stated annual pay range is $82,000–$130,000, with eligibility for a quarterly bonus plan. Benefit-eligible employees receive a comprehensive benefits package.