Senior Solutions Engineer

Role overview

Own the technical relationship with assigned customers, helping turn complex operational needs into secure, workable cloud and software solutions. The role combines customer discovery and architecture with demonstrations, proposal support, and continued technical guidance through implementation and adoption. It partners closely with business development, product, engineering, delivery, and support teams.

Responsibilities

- Lead technical discovery, clarify customer constraints, and define requirements, priorities, and measures of success. - Design secure, reliable, scalable, maintainable, and cost-aware cloud or hybrid architectures across applications, data, networking, identity, and operations. - Develop solution strategies with account teams and explain technical value in terms of customer outcomes. - Run architecture workshops, demonstrations, prototypes, and proofs of concept; where appropriate, deliver bounded integration or onboarding work with a clear handoff. - Contribute architecture, estimates, assumptions, risks, and transition plans to proposals, statements of work, and responses to customer requests. - Coordinate technical work across internal teams and customers, capture feedback, and turn adoption barriers into useful product and engineering input.

Requirements

- Proven customer-facing experience in solutions engineering or architecture, technical consulting, cloud engineering, sales engineering, or software engineering. - Strong knowledge of AWS services and cloud architecture, including compute, storage, networking, identity, containers, databases, integration, and monitoring. - Ability to make and explain tradeoffs involving security, compliance, reliability, performance, scale, operations, and cost. - Working knowledge of software engineering, APIs, microservices, data architecture, infrastructure as code, CI/CD, and modern integration patterns. - Practical ability to build or guide demonstrations and prototypes, and to communicate technical concepts clearly to business and technical audiences. - Experience supporting business development or account teams with technical proposal content and risk analysis.

Benefits and work setup

The role is hybrid in Washington, DC, or remote in Virginia; candidates within 75 miles of Washington, DC are expected to work from the office on a hybrid basis. Some assignments may require an active TS/SCI clearance; sponsorship may be available to eligible candidates depending on program needs. Relocation assistance is available for full-time roles. Listed full-time benefits include employer-paid health, dental, and vision coverage, retirement contributions and profit sharing, an annual bonus opportunity, professional development funding, paid time off, holidays, disability and life coverage, and a flexible schedule.