EMR Integration Specialist

Role overview Guide healthcare organizations through the implementation and ongoing use of electronic medical record (EMR) integrations for prenatal and oncology diagnostic services. The specialist partners with sales teams, provider organizations, and their IT groups to plan workflows, train users, support go-live, and resolve issues after launch. The position is remote and includes substantial travel within the United States.

Responsibilities - Coordinate EMR implementation with healthcare providers, health systems, and their IT teams, both virtually and in person. - Advise sales colleagues as the internal point of contact for EMR solutions. - Assess workflows, plan rollouts, prepare training, and provide go-live support. - Troubleshoot integration and user issues and manage the customer relationship after implementation. - Train end users and work with technical analysts and sales colleagues to improve onboarding. - Identify potential EMR solutions, vendor relationships, and interoperability opportunities.

Requirements - At least three years of hands-on experience with EMR systems or patient/provider portals; diagnostic or laboratory experience is preferred. - Understanding of clinical laboratories, healthcare organizations, and EMR implementation, including how they connect operationally. - Strong relationship-building and communication skills with stakeholders at different levels. - Technical aptitude and ability to collaborate across internal and external teams while managing expectations. - Willingness to travel up to 50% across the United States.

Nice to have - Experience using multiple EMR platforms, such as Epic, Cerner, athenahealth, or eClinicalWorks. - Existing IT relationships within health systems or integrated delivery networks.

Benefits and work setup - Remote work with travel for implementations and customer support. - Listed benefits include medical coverage, family bonding leave, fertility support, retirement matching, and paid time off that increases with tenure.