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Solutions Engineer, Privileged Access Management
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About this role
Role overview Guide customers through the technical evaluation of privileged access and identity security solutions. This pre-sales role combines discovery, solution demonstrations, proof-of-concept support, and close coordination with sales and technical teams to connect customer needs with practical capabilities.
Responsibilities - Lead customer discovery, technical presentations, product demonstrations, and proof-of-concept evaluations. - Explain solution capabilities clearly and show how they address customer requirements and compare with alternatives. - Coordinate with account teams and internal specialists to align technical recommendations with sales objectives. - Help prepare responses to requests for proposals and information, and advise channel partners. - Represent the organization at customer seminars and industry events; identify improvements to pre-sales processes. - Keep current with security developments, customer use cases, and solution engineering practices.
Requirements - At least two years in pre-sales engineering or technical support for privileged access management, identity security, or similar enterprise software. - At least three years working with global software vendors. - Experience presenting technical solutions and differentiating products in customer-facing settings. - Working knowledge of Windows, macOS, Linux or Unix, Active Directory, SQL, VMware, and Hyper-V. - Strong written and spoken communication, including presentation experience. - Willingness and ability to travel up to 50%.
Nice to have - CISSP, CISA, CCSP, CEH, or a comparable certification. - Familiarity with DevOps environments and methods. - Experience with privileged access management products.