AfroTech 2026 Technical Program Manager, Software Deployments

Role overview A Technical Program Manager role reserved for registered attendees of the 2026 AfroTech conference, leading the delivery of complex, enterprise-grade SaaS deployments for a public safety technology organisation. The position requires aligning technical solutions with customer needs, ensuring seamless deployment, and enhancing product impact across multiple medium to large-scale projects. The role reports to a Director of Program Management and involves approximately 30% travel, with candidates based in or near Dallas, Scottsdale, Seattle, Los Angeles, or Chicago.

Responsibilities - Lead complex enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines. - Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control. - Collaborate with product and engineering teams to define program requirements and ensure compliance with national and state standards. - Engage with customer, sales, product, and services leaders to define project vision, scope, and delivery timelines. - Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes. - Deliver foundational training to customers both remotely and in person, supporting adoption of the platform. - Mentor junior project managers and support recruitment to strengthen the program management team.

Requirements - Bachelor's degree in Business, Information Systems, Technical Engineering, or equivalent experience. - PMP certification highly preferred. - 5+ years of experience leading complex programs in a SaaS environment with demonstrated technical program management success. - Proven track record delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts. - Strong proficiency with technical project management tools and the ability to manage multiple simultaneous projects. - Exceptional communication, organisation, and interpersonal skills, with the ability to distill technical concepts for varied audiences. - Must pass a Criminal Justice Information Services (CJIS) background check and be able to handle confidential and highly sensitive information.

Benefits and work setup - Competitive salary and 401k with employer match. - Discretionary paid time off and paid parental leave for all. - Medical, dental, and vision plans, plus fitness and mental wellness support programmes. - Learning and development programmes. - Hybrid or on-site work depending on location, with approximately 30% travel.