Sr. Technical Project Manager, Axon 911

Role overview Lead technical deployments of cloud platforms and IT systems that support emergency communications for public safety agencies. You’ll guide projects from kickoff through production launch, coordinating customer, partner, and internal teams to deliver reliable integrations and smooth transitions.

Responsibilities - Manage deployment plans, system configuration, testing, and go-live support. - Coordinate infrastructure readiness, data flows, integrations, and failover testing with customers and technical teams. - Work with engineering, DevOps, research, and architecture teams to align product capabilities with deployment needs. - Track milestones, manage expectations, and resolve delivery issues proactively. - Lead customer handovers and onboarding or training, then identify follow-up support and optimization needs.

Requirements - PMP or CAPM certification. - At least five years managing technical projects, preferably in B2B software, IT, or cloud services. - Experience leading cross-functional cloud or hybrid infrastructure implementations. - Strong understanding of IT infrastructure, networking, and cloud deployment models. - Ability to translate customer needs into practical technical plans and communicate with technical and executive stakeholders. - Willingness to travel domestically to support deployments, potentially 20% or more.

Nice to have - Experience with ESInet, NG911 i3 standards, or systems used by emergency response agencies. - Experience with cloud-native systems or real-time communications platforms. - Familiarity with AI tools and cross-platform integrations.

Benefits and work setup - Fully remote for candidates residing in the United States. - Benefits include a 401(k) with employer match, discretionary paid time off, paid parental leave, and medical, dental, and vision coverage.