Mission Engineer II - College Station, TX

Role overview Work alongside a public safety agency to turn operational challenges into practical technical solutions. The role combines hands-on building with time spent understanding frontline workflows, configuring tools and helping agency teams navigate technical needs. Success is measured by whether solutions are adopted and improve day-to-day operations.

Responsibilities - Learn the agency’s people, workflows, systems and priorities by working with frontline users, technical staff and leaders. - Translate operational problems into technical requirements and measurable outcomes; identify useful applications of AI, data and automation. - Build and configure applications, dashboards, workflows and automations using approved platforms and tools. - Test and refine solutions with users, support adoption, measure results and document work for ongoing maintenance and reuse. - Maintain an onsite presence and serve as a technical point of continuity for the agency’s deployed environment. - Coordinate with internal product, engineering, support, deployment and training teams when complex issues or agency priorities require their involvement.

Requirements - Typically three to five or more years in solutions or software engineering, systems, technical consulting, implementation engineering or another hands-on technical role. - Demonstrated ability to build technical solutions and working knowledge of APIs, programming or scripting, data, testing and debugging. - Understanding of AI concepts and the ability to learn new platforms and tools quickly. - Able to work through ambiguous problems, communicate with technical and non-technical audiences and understand customer operations. - Eligible to meet ongoing CJIS and relevant agency background requirements, and able to maintain the onsite presence required.

Nice to have - Experience with Python, JavaScript, SQL, REST APIs, cloud platforms or modern frameworks. - Familiarity with AI platforms, workflow automation, low-code tools or data work. - Experience in public safety, defense, government or another mission-critical setting.

Benefits and work setup - Onsite role with travel, based in College Station, Texas.