Technology Director (Web & Mobile)

Role overview A senior client-facing technology leadership role guiding enterprise consumer and entertainment brands through complex digital experience transformations. The position serves as the primary strategic technology advisor on a Technology and Account Leadership Team, shaping recommendations on tech stacks and future strategies while identifying organic growth opportunities. The role blends broad technical expertise across AI, front-end, back-end, mobile, platform engineering, and testing with executive-level client engagement.

Responsibilities - Provide strategic guidance as the primary client-facing technology leader on dedicated accounts and projects - Formulate points of view and recommendations on technology stacks and future strategies that drive transformative change - Identify and oversee organic business growth across accounts while nurturing client stakeholder relationships - Lead diverse multidisciplinary teams through Lean and Agile delivery methodologies - Collaborate across functions to align technology initiatives with business goals and manage multiple delivery squads - Identify, prevent, and mitigate technical, staffing, scoping, and client relationship risks within e-commerce engagements - Continually seek improvements to software delivery, particularly through AI-driven acceleration - Make build-versus-buy recommendations aligned with business goals at the executive planning level

Requirements - Proven track record in technology leadership building and scaling web and mobile experiences with modern frameworks - Experience overseeing delivery of digital solutions spanning customer accounts, transactions, personalization, A/B testing, real-time webhooks, and data streams - Experience leveraging AI tools, processes, and teams to accelerate software development - Deep understanding of software engineering, system architecture, and project management - Demonstrated experience providing expert guidance to clients and managing complex technology projects - Proven ability to mentor team members and foster high-performance culture in large multidisciplinary teams - Experience managing risks within an e-commerce context, including vendor selection and management - Strong communication and interpersonal skills with a calm, supportive, solution-oriented mindset

Nice to have - Background guiding client-facing solutions that emphasize customer experience and performance optimization

Benefits and work setup Salary range of $170,000-$220,000 CAD plus potential bonus, equity, and other compensation. Hybrid/remote friendly with a preference for candidates in the Greater Toronto Area working Eastern Time hours. Perks include flexible PTO, customizable extended health and dental coverage, training budgets with focus on AI upskilling, and an inclusive culture committed to equal opportunity.