Senior Solutions Architect - IAM

Role overview Lead technical delivery for enterprise clients implementing risk-based authentication solutions. The role spans discovery, architecture design, product demonstrations, integration and testing, while serving as a trusted technical partner after the sale. You will also mentor fellow solution architects and connect client needs with product and engineering teams.

Responsibilities - Lead the technical workstream for client implementations in partnership with implementation managers. - Assess client requirements and propose suitable technical architectures and product configurations. - Coordinate data ingestion with engineering and help clients integrate REST APIs into applications. - Plan and run end-to-end testing, readiness reviews and production launches; some launch support may take place outside standard business hours. - Advise clients on implementation practices, reporting, documentation, FAQs and opportunities to optimize rules. - Mentor other solution architects and relay client feedback to product and engineering teams.

Requirements - At least four years implementing and supporting complex technical products in a client-facing or post-sales role. - Experience with identity and access management, authentication or related software platforms. - Working knowledge of REST APIs, data transformation and ETL processes. - Strong problem-solving skills and the ability to guide enterprise clients with varied needs toward workable solutions. - Clear communication and presentation skills, including explaining technical concepts to both business and technical audiences. - Ability to build client trust and adapt a consultative approach to different situations.

Nice to have - Interest in learning additional product offerings. - Software development experience with Python or SQL.

Benefits and work setup - Hybrid arrangements for employees local to New York City, with in-office attendance on Tuesdays and Thursdays. - Listed base salary range of $145,000–$175,000, with additional variable compensation and stock options. - Benefits include flexible paid time off, health coverage, retirement plan matching, paid parental leave, a home-office stipend and annual learning support.