Enterprise Account Specialist

Role overview This role supports external licensing partners using a precision agriculture analytics platform, blending customer enablement with light sales assistance. The specialist helps onboard new partners, develops training content, troubleshoots data workflows, and serves as a knowledgeable first point of contact for digital agriculture tooling. It is a strong fit for someone who enjoys translating between agronomy, GIS, and customer success.

Responsibilities - Provide demonstrations of the platform to prospective and current licensing customers. - Support day-to-day data operations within the TerraFraming platform. - Lead onboarding efforts for new licensing customers and deliver platform-specific training. - Develop documentation, training materials, and standard operating procedures. - Triage help requests, escalating complex GIS issues to specialist staff. - Track recurring issues, identify trends, and contribute to module and workflow testing.

Requirements - Two- or four-year degree in an agriculture-related field, GIS, computer science, or a related discipline. - Hands-on experience with major digital agriculture platforms such as Precision Planting, John Deere, Case IH, or Ag Leader. - Working knowledge of Ag Leader SMS for data conversion and processing. - Strong interpersonal and rapport-building skills with a customer-first orientation. - Clear communication style and ability to facilitate knowledge transfer to varied audiences.

Nice to have - Familiarity with GIS software, GPS, and desktop mapping tools. - Understanding of spatial and traditional data formats, including data from digital ag equipment cloud warehouses. - Analytical mindset with strong problem-solving skills. - Ability to work accurately under time pressure.

Benefits and work setup - Competitive compensation and benefits package including medical, dental, vision, and life insurance. - 401(k) plan with company match. - Paid vacation and a collaborative team culture.