3rd-Level Support Specialist – Datenbank & Fehleranalyse (m/w/d) - Homeoffice möglich

Role overview Provide advanced technical support for database-related issues, investigating complex problems that need deeper analysis and resolution. The role is full-time and permanent, with the possibility of working from home.

Responsibilities - Analyze complex support cases involving databases and software errors. - Investigate reported issues to identify likely causes and determine a path to resolution. - Support customers with technical problems that require specialist-level attention.

Requirements - Experience in customer or technical support. - Ability to analyze problems and work through technical issues methodically.

Benefits and work setup - Full-time, permanent position. - Home-office work is possible; locations listed include several regions across Germany.