Senior Product Manager, Agent CRM

Role overview Own a core product area in a customer relationship management platform used by real estate teams to manage leads, communicate with clients, and grow their business. You’ll set direction, work closely with customers and a cross-functional product team, and help shape how AI supports these everyday workflows.

Responsibilities - Set product strategy, roadmap, goals, and measures of success for your area. - Interview agents and team leaders to understand their work and identify useful product opportunities. - Turn customer research and business needs into clear priorities and product decisions. - Partner with engineering, design, and data science to prototype and deliver improvements in small, frequent increments, using AI tools where helpful. - Coordinate launches with marketing, sales, support, and customer success, then follow up with users to learn what worked. - Use research, data, and experiments to evaluate outcomes and adjust the roadmap.

Requirements - At least five years of product management experience or equivalent experience. - A track record of owning a product area end to end and shipping work that improved customer and business outcomes. - Enough technical fluency to work with engineers on AI systems and the data behind them. - Recent hands-on use of AI tools to build, automate, or prototype something. - Strength in data-informed decision-making, including forming hypotheses and testing them through research or experiments. - Strong customer focus, clear writing, decisive action, and judgment that balances speed with long-term quality.

Nice to have - Experience with business-to-business software, CRM, workflow, or data-heavy products.

Benefits and work setup Remote within the United States, subject to location restrictions. Base pay varies by location; the listed ranges for specified U.S. locations are $144,100–$230,300 or $151,700–$242,300 per year. The role may also receive equity awards.