Principal Product Manager, Agentic AI Platform

Role overview Set the technical product direction for a shared platform that helps teams build, launch, and operate AI agents across a range of customer experiences. The role connects platform, data, science, engineering, and experience teams, shaping common capabilities so individual teams can deliver agents that work together as a coherent experience. It is an individual contributor position where progress depends on technical credibility, clear decisions, and influence across teams.

Responsibilities - Shape the platform roadmap with product, engineering, and science partners, translating customer and team needs into technical requirements. - Develop platform capabilities for registering and governing agents, tools, and context sources, including contract checks at system boundaries. - Improve developer onboarding through paved paths and reference integrations that help teams reach a working agent sooner. - Guide how user and domain context is curated and supplied to agents, with privacy and user controls built in. - Coordinate shared runtime, orchestration, evaluation, and quality standards with partner teams. - Onboard an initial group of two to three experience teams, define readiness criteria, and use measures such as reuse, time to first agent, cost per team, and experience consistency to guide expansion. - Resolve architecture decisions and cross-team dependencies with clear owners, commitments, timelines, and exit criteria.

Requirements - Product leadership experience for technical platforms, with the ability to turn product needs into clear requirements and roadmap choices. - Technical credibility to work across platform engineering, data, and AI science, and to guide architecture discussions toward decisions. - Ability to coordinate dependencies across teams by establishing owners, capacity expectations, dates, and success criteria. - Strong judgment around data definitions, sources of truth, privacy, and the distinction between verified facts and inferences. - Experience defining and instrumenting measures of platform adoption, efficiency, and quality. - Clear communication and influence skills for aligning teams without relying on direct reporting authority.

Benefits and work setup - Remote role; eligible work locations are within the United States, subject to limited location exceptions. - Eligible for equity awards; compensation varies by location, experience, and performance.