Technical Engineering Advisor

Role overview

Help move customer designs from review into successful production by assessing how well parts can be manufactured using additive processes. You’ll work across customer support, production troubleshooting, and provider selection, acting as a technical link between customers, manufacturing partners, and internal teams.

Responsibilities

- Review part designs for manufacturability and recommend practical design improvements. - Discuss design and production questions with customers by phone, video, and in writing. - Work with manufacturing providers to resolve production challenges and technical complaints, excluding formal returns. - Coordinate with sourcing engineers to identify suitable providers for jobs. - Help improve manufacturing and engineering processes. - Support customer orders of varied sizes and follow technical issues through to timely resolution.

Requirements

- At least five years of experience with additive manufacturing technologies, including processes such as FDM/FFF, SLA, SLS, MJF, or DMLS/SLM. - Practical experience in additive manufacturing and design-for-manufacturing analysis. - Ability to interpret engineering drawings, GD&T, and 3D CAD models. - Sound judgment in identifying manufacturing risks and proposing solutions independently. - Professional fluency in English. - Customer-focused communication, careful problem solving, and ability to manage multiple priorities across industries.

Benefits and work setup

- Full-time role based in Bulgaria, initially fully remote, with a planned move to hybrid work when a Sofia office opens. - Compensation includes salary and restricted stock units; a corporate laptop is provided. - Structured onboarding and ongoing well-being activities are offered.