Technical Engineering Advisor

Role overview Support complex customer orders by assessing whether part designs can be manufactured and helping resolve technical issues as work moves into production. The role connects customers, manufacturing providers, sourcing specialists, and internal teams, with a focus on practical engineering advice and timely problem solving.

Responsibilities - Review designs for manufacturability and recommend changes that improve production feasibility. - Discuss design and production questions with customers through calls, video meetings, and written updates. - Work with manufacturing providers to investigate and resolve production challenges; visit providers when needed and feasible. - Help handle technical complaints outside formal return or material authorization cases. - Coordinate with sourcing engineers to identify suitable providers for customer work. - Contribute to ongoing improvements in manufacturing and engineering processes.

Requirements - At least five years of experience with CNC machining and sheet metal manufacturing. - Strong understanding of 3D printing processes, technical drawings, dimensional accuracy, surface finish, and manufacturing constraints. - Ability to identify technical risks independently and recommend workable manufacturing solutions. - Professional fluency in English. - Customer-focused communication, careful attention to detail, and strong problem-solving skills. - Ability to manage multiple priorities and adapt across industries in a fast-paced setting.

Benefits and work setup - Full-time position based in the United Kingdom, with hybrid work available in Chelmsford depending on location. - Salary plus restricted stock units and a company laptop. - Wellbeing activities, a structured onboarding plan, and opportunities to take on new challenges.