Head of Design (Remote - Work from Anywhere)

Role overview

The Head of Design leads a fully remote, multi-disciplinary design organization responsible for the end-to-end quality of every customer-facing experience across mobile and web. This executive role partners closely with Product and Marketing leadership to ensure a unified, trust-building journey that translates complex financial and digital-asset concepts into elegant, intuitive interactions. The mandate blends creative direction, operational rigor, and measurable business impact at scale.

Responsibilities

- Define and drive the long-term design vision for all client touchpoints, treating measurable user-experience quality as the standard of success. - Own and report on design-led business metrics, including task-completion, journey speed, conversion, and design-system adoption, presenting outcomes quarterly to the executive team. - Operate design as a fully accountable business function, with responsibility for headcount planning, prioritization, and delivery alongside Product and Engineering. - Partner with brand and Marketing leadership to ensure consistent brand expression from public campaigns through in-app transactional flows, establishing clear ownership between teams. - Oversee research, journey mapping, and usability testing to refine complex regulatory, private-banking, and digital-asset payment flows without compromising security. - Scale and govern a unified design language and Figma-based system, including standards for responsible AI use in asset creation and personalization.

Requirements

- 10+ years of digital design experience, including 4+ years leading multi-disciplinary teams (Director or VP level) within high-growth fintech, neobank, or digital-asset platforms. - A portfolio demonstrating complex interactive product design at a high aesthetic standard, with proven ability to extend an established brand identity. - Track record of improving conversion, NPS, task completion, and platform ratings through design-led initiatives. - Deep familiarity with native iOS and Android guidelines, modern web standards, and scaling enterprise-grade design systems. - Strong understanding of the UX and trust challenges unique to banking, fintech, and digital assets. - Executive-level communication skills and a collaborative, operationally direct leadership style suited to a fully remote, globally distributed team.

Nice to have

- Experience resolving shared-ownership dynamics between design and marketing functions across brand and product surfaces. - Background establishing governed frameworks for AI-assisted design tooling and personalization.

Benefits and work setup

- 100% remote position with the ability to work from anywhere. - Flexible scheduling and a generous paid-time-off plan to support work-life balance. - Annual learning and development budget for books, conferences, and individual growth goals. - High-performance culture with autonomy, collaboration, and a focus on consumer protection and regulatory accountability.