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Technical Project Manager
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About this role
Role overview Lead the delivery of complex, multi-phase customer infrastructure projects from initial design through acceptance and transition to ongoing operations. Coordinate customer teams, technology partners, and internal specialists across concurrent engagements, typically running 90 to 120 days.
Responsibilities - Own end-to-end project delivery and maintain a shared schedule that tracks commitments across all parties. - Lead customer and partner coordination, including executive status discussions and resolution of delivery issues. - Work with solution architects and sales partners to manage dependencies, assess scope risks, and control changes. - Identify schedule and delivery risks early, plan mitigations, and escalate blockers using project data. - Define phased acceptance plans and coordinate handoffs to service and customer success teams. - Improve delivery methods, templates, and playbooks, and mentor other project managers.
Requirements - 5–8 or more years of technical program or project management in professional services, enterprise infrastructure, or consulting. - Experience delivering projects using both fixed-fee and time-and-materials models. - Ability to coordinate and hold accountable customers, vendors, integrators, and partners without direct authority over them. - Working knowledge of deployment architecture, networked storage, AI/ML, or high-performance computing infrastructure. - PMP or PRINCE2 certification, with expertise in Agile and Waterfall delivery, budget tracking, change management, and phased acceptance. - Strong executive communication, relationship management, and problem-solving skills. - Bachelor’s degree in a STEM or related field, or equivalent practical experience.