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Senior Solutions Architect
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About this role
Role overview
Guide enterprise customers and partners from solution planning through deployment and production onboarding of AI, high-performance computing, and other demanding infrastructure. The role combines architecture, hands-on installation, troubleshooting, and automation, with a focus on making deployments repeatable and reliable across customer environments.
Responsibilities - Plan deployments, assess risks, coordinate schedules, and report progress to customers and partners. - Turn customer needs into end-to-end solution designs, including technical specifications and diagrams. - Install and manage AI and HPC infrastructure in Linux environments, on premises or in public cloud settings. - Develop and test scripts, automation, and custom workflows to speed up deployments and reduce manual errors. - Troubleshoot infrastructure issues and perform incremental testing of code, processes, and deployments. - Coordinate with customer, partner, sales, presales, engineering, and product stakeholders; provide knowledge transfer and handover materials.
Requirements - Strong Linux systems administration experience and familiarity with enterprise IT operations and mission-critical infrastructure. - Experience with software-defined storage and AI, HPC, or other large-scale infrastructure deployments. - Scripting ability in Python, Bash, Perl, or similar languages, plus familiarity with Git-based source control. - Knowledge of Ethernet or InfiniBand networking, particularly high-speed networks. - Strong troubleshooting, documentation, presentation, and customer communication skills. - Ability to advise customers on architecture and deployment decisions; relevant consulting, sales, or customer success experience is useful. - Willingness to travel as needed.
Nice to have - Experience with automation or cluster management tools such as Ansible, Salt, Puppet, Jenkins, Bright, or xCAT. - Kubernetes or container operations experience.