Implementation Project Manager

Role overview Lead complex software deployments that help health systems improve how they plan and manage staffing and capacity. You will guide each rollout from discovery through go-live, working closely with clinical, operational, financial, and technical leaders as a trusted advisor and helping customers adopt new ways of working.

Responsibilities - Manage multi-month deployments across several health systems, tracking schedules, milestones, dependencies, risks, and readiness through launch. - Learn how each organization operates, identify workflow and staffing challenges, and shape deployments around its needs. - Advise executives, nursing leaders, and operational teams as they redesign labor planning and management. - Coordinate decisions, owners, and next steps across clinical, operations, IT, finance, HR, project management, labor relations, and legal groups. - Create and improve repeatable rollout plans for academic medical centers and complex, multi-union systems. - Develop launch processes for new integrations, including new HR information and payroll systems, and partner with customer, commercial, and product teams on ongoing improvements.

Requirements - Experience managing complex, cross-functional deployments from planning to go-live, with the ability to anticipate risks and organize work in changing environments. - Clear, confident communication with audiences ranging from frontline clinical staff to senior executives. - Ability to build credibility with clinical teams by listening, understanding their workflows, and solving problems alongside them. - Change management skills, including identifying resistance, building stakeholder support, and helping teams adopt new practices. - Initiative, ownership, and a willingness to improve processes without waiting for direction.

Benefits and work setup - Medical, dental, and vision coverage; a 401(k) with employer match; and flexible paid time off. - Travel budget for customer visits, twice-yearly company gatherings, and meals at the office. - Relocation assistance for eligible employees, desk setup reimbursement, commuter benefits, and a monthly wellness stipend. - Office-based amenities are described; the listing does not specify a remote work arrangement.