Director, Digital Experience Ecosystem

Role overview Lead the technology strategy, performance, and ongoing development of an enterprise digital experience ecosystem. The scope includes content management, websites and other digital channels, integrations, and supporting capabilities, with the goal of enabling consistent, scalable experiences across commercial, medical, corporate, and other functions.

Responsibilities - Partner with business and technology leaders to turn channel needs and priorities into a shared technology roadmap. - Own the lifecycle and evolution of enterprise CMS and digital experience platforms, including reusable components, templates, personalization, and global and local site capabilities. - Guide architecture, APIs, integrations, data flows, analytics, and dependencies across connected digital services. - Lead prioritization, delivery, releases, enhancements, operations, and platform governance. - Oversee platform health, availability, security, accessibility, performance, and continuous improvement. - Manage vendors and technical teams, track outcomes and investment value, and advance opportunities in analytics, AI, automation, and personalization.

Requirements - Bachelor’s degree and 12–15 years of experience in digital experience technology, CMS/DXP platforms, commercial IT, digital product management, or a related area. - Demonstrated leadership of enterprise CMS/DXP platforms and complex, global digital channels. - Experience with platform architecture, integrations, APIs, reusable components, personalization, analytics, and digital delivery. - Track record leading technology products or transformation programs, vendors, and cross-functional stakeholders. - Strategic, analytical, financial, and problem-solving skills, with the ability to translate business needs into scalable technology plans. - Strong executive communication, collaboration, and influencing skills; professional English proficiency.

Nice to have - Advanced degree; commercial or marketing experience and knowledge of customer engagement, omnichannel experiences, content delivery, and marketing technology. - Familiarity with connected capabilities such as DAM, CRM, consent and privacy, customer data platforms, and analytics. - Pharmaceutical, life sciences, or other regulated-industry experience.

Benefits and work setup The listing identifies the role as remote and gives a salary range of $112,000–$236,000 USD. It also describes competitive benefits and an inclusive work environment.