Business System Analyst II (API/Agile) - REMOTE

Role overview Bridge business and technology teams as a business systems analyst, helping turn stakeholder needs into clear requirements for new or improved products, services, and processes. You will work with product owners and delivery teams in an Agile environment, supporting work from backlog refinement through acceptance testing and documentation. The position is listed as remote.

Responsibilities - Write and maintain user stories, feature mappings, and acceptance criteria, and support traceability from requirements to delivery. - Work with product owners to refine stories, prioritize backlogs, and develop epics and features. - Facilitate meetings and workshops to identify business needs, encourage collaboration, and build shared understanding across stakeholders. - Translate between business and technical participants, and document business processes plus functional, non-functional, and technical specifications. - Plan and facilitate user acceptance testing for projects and enhancements; maintain project artifacts and meet audit requirements. - Conduct research and analysis for product decisions, lead department initiatives, and mentor junior colleagues.

Requirements - Bachelor’s degree or an equivalent combination of education and experience. - Three to five years of relevant experience, including at least one year mapping business processes and one year planning and facilitating UAT. - Experience with Azure DevOps or a similar tool and knowledge of API mapping. - Ability to create detailed data mappings and models, network topology diagrams, and process flows. - Strong communication and facilitation skills, including presenting information, negotiating, and building consensus with limited supervision. - Practical familiarity with Oracle and Microsoft SQL with .NET, or MySQL and Java, and web applications; this is not a hands-on coding role.

Nice to have - Agile or Scrum certification; SQL querying skills are a plus.

Benefits and work setup - Remote-first, flexible work environment. - Listed benefits include medical, dental, vision, retirement savings with employer match, paid time off and holidays, family leave, disability coverage, tuition reimbursement, and wellness support.