Analytics Business Specialist

Role overview Support the lifecycle of analytics products by investigating user needs and reported issues, shaping improvements, and helping deliver useful reporting and educational materials. The role connects business and operational users with analytics teams, translating requirements into reports, product changes, and adoption support.

Responsibilities - Help users create reports and investigate data or reporting questions, escalating defects and improvement opportunities to business intelligence analysts. - Design reports that address complex business needs and explain findings or available analytic approaches to users. - Gather, assess, and document requirements, use cases, risks, and proposed solutions for product work and formal projects. - Create and maintain training materials, facilitate user training, and support engagement and adoption. - Write and run user acceptance test scripts, and help prepare implementation and readiness activities. - Contribute to iterative product design, business implementation planning, and remediation of user adoption barriers.

Requirements - Bachelor’s degree in business, information science, data science, applied mathematics, business intelligence, or a related discipline, or equivalent experience. - Three years of product service or support, or client relationship experience in financial services. - Two years in a data or business analyst role, including work with large datasets, trend identification, and relational databases. - Ability to gather user needs, document requirements, and communicate effectively with business and technical teams.

Nice to have - Two years of experience with data delivery or analytics tools and applications.

Benefits and work setup The position is described as remote-first with a flexible work environment. Listed benefits include medical, dental and vision coverage, paid leave and holidays, retirement matching, disability and life insurance, wellness resources, and tuition reimbursement.