Senior VP of Experience & Commerce

Role overview

This senior executive position leads the strategic direction of an Experience & Commerce practice across the Americas, with a mandate to embed AI-native approaches into how digital experiences and commerce solutions are designed, built, and delivered. The role blends practice leadership, capability building, and client advisory work, and is positioned to expand into broader engineering leadership over time. It suits a leader who enjoys shaping operating models, mentoring multidisciplinary teams, and partnering closely with C-suite stakeholders.

Responsibilities

- Define and evolve the vision, strategy, and operating model for the Experience & Commerce practice, including long-term priorities and standards of excellence across engineering, consulting, business analysis, and delivery. - Establish a clear point of view on how AI reshapes digital experience delivery, platform engineering, commerce, and consulting, and lead the transition of teams into AI-native delivery organizations using agents, AI-assisted workflows, and spec-driven development. - Grow emerging capabilities such as AI-driven commerce, intelligent product discovery, predictive personalization, autonomous shopping agents, and agentic web experiences powered by generative AI and real-time data. - Serve as a senior strategic advisor to clients on platform strategies and business transformation, guiding teams to deliver scalable, high-quality solutions with measurable outcomes. - Champion delivery excellence through reusable assets, reference architectures, accelerators, and best practices, partnering with delivery leaders to ensure engagements are well scoped and staffed. - Strengthen market leadership through thought leadership, industry events, and publications, while collaborating with sales and alliances teams on joint go-to-market initiatives and emerging technology opportunities.

Requirements

- 15+ years leading digital, technology, commerce, experience, or consulting organizations at scale. - Proven executive experience building and managing multidisciplinary teams across engineering, architecture, consulting, business analysis, and delivery. - Demonstrated success defining strategy, leading organizational transformation, and driving measurable business outcomes. - Strong understanding of modern digital architecture, cloud platforms, enterprise technology ecosystems, and platform-based delivery models. - Deep knowledge of AI's impact on software delivery, digital experiences, platform architecture, and operating models, plus experience leading large-scale change initiatives. - Executive-level client engagement experience with C-suite stakeholders, supported by a track record in business development, strategic sales pursuits, and revenue growth.

Nice to have

- Experience with Agile methodologies and consulting engagements. - Background in personalization, intelligent product discovery, recommendation engines, or autonomous shopping experiences. - Experience defining enterprise reference architectures, capability frameworks, and reusable delivery assets. - Track record developing talent strategies, certification programs, and leadership pipelines for high-growth organizations. - Advanced degree such as an MBA or MS preferred.

Benefits and work setup

- Full-time position based in the USA. - Salary range of $150,000 USD to $200,000 USD annually, depending on experience and location. - Inclusive hiring culture with reasonable accommodations available during the interview process upon request.