Monitoring Engineer

Role overview Maintain and improve an infrastructure monitoring platform used across Windows and Linux environments. This engineer expands monitoring coverage, builds reliable checks, tunes alerting, and keeps the platform healthy so technical teams can spot service issues and respond effectively. The role calls for someone comfortable working independently and communicating monitoring needs across infrastructure and application teams.

Responsibilities - Administer the monitoring platform, including upgrades, patches, plugin updates, backups, and routine health checks. - Add devices, servers, and services to monitoring as infrastructure changes, maintaining broad and useful coverage. - Build and maintain custom monitoring checks and scripts for Windows and Linux systems. - Adjust alert thresholds to limit false alarms while ensuring real problems are detected. - Track platform capacity, check latency, database health, and overall performance. - Document configurations and operating procedures, and work with IT, network, systems, and application teams to close monitoring gaps.

Requirements - Bachelor’s degree in computer science, information technology, or a related field, or equivalent practical experience. - At least three years of systems or network administration experience, including two or more years administering Nagios XI in production; experience with Nagios Core is relevant when paired with strong XI familiarity. - Scripting skills in Bash or Python for Linux checks and PowerShell for Windows checks. - Working knowledge of SNMP, NRPE or NCPA, syslog, and common server and network monitoring protocols. - Understanding of TCP/IP, ports, and firewalls as they affect monitoring connectivity. - Ability to work with minimal oversight and explain technical monitoring information to other teams and leaders.

Nice to have - Experience automating monitoring deployment with configuration management tools such as Ansible or SCCM. - Experience connecting monitoring alerts to a ticketing system.