Technical Consultant, GovCon

Role overview Implement and support customer integrations that connect business software and exchange data reliably. Working with guidance from senior technical colleagues, this consultant configures and tests integration workflows, resolves routine issues, documents delivery, and coordinates work across multiple customer projects.

Responsibilities - Configure and deliver integrations as standalone engagements or as part of broader software implementations, following documented standards and agreed requirements. - Help gather integration requirements and record data flows, field mappings, dependencies, assumptions, and questions for review. - Build, update, and test workflows using integration tools and REST APIs. - Investigate data exchange problems, document likely causes and findings, communicate status, and escalate complex issues to the appropriate teams. - Maintain existing integrations and produce implementation notes, configuration records, test evidence, and customer-facing documentation. - Coordinate with customers and internal project, product, and technical teams; track commitments and raise risks to scope, timing, dependencies, or capacity.

Requirements - At least three years in technical consulting, software implementation, integration development, technical support, or a related field. - Foundational understanding of integrations, data exchange, and troubleshooting. - Working knowledge of REST APIs, including requests, responses, authentication concepts, and common error interpretation. - Ability to configure and test workflows, clarify technical requirements, and document assumptions and dependencies. - Customer service, written communication, and verbal communication skills, with the ability to organize work across projects and raise blockers promptly. - Bachelor’s degree in computer science, information technology, or a related field, or equivalent practical experience.

Nice to have Experience with an integration platform such as Workato, REST APIs, or third-party software integrations. Some assignments may require additional identity verification or security access.

Benefits and work setup The stated annual salary range is $74,305–$87,418. The role also includes eligibility for equity, discretionary bonus compensation, and employee benefits, subject to applicable plans and eligibility.