Business Analyst

Role overview Translate business needs into Salesforce fulfillment solutions that connect order management with middleware and third-party systems. The work combines requirements analysis, solution design, platform administration, and integration coordination, with a focus on reliable software delivery from quote through order fulfillment.

Responsibilities - Design, prototype, and document solutions for Salesforce Order Management and fulfillment processes. - Turn complex business requirements into functional specifications and help carry solutions through to implementation. - Coordinate integrations between Salesforce, middleware, and external platforms using REST or SOAP APIs. - Administer customized Salesforce applications, including security, custom objects, and automated workflows. - Work with cross-functional development teams as requirements and project priorities evolve.

Requirements - At least five years of hands-on Salesforce experience focused on fulfillment implementations. - Functional knowledge of Sales Cloud and CPQ, including product configuration, pricing, and quote-to-order workflows. - Experience with Salesforce automation tools such as Flow, Process Builder, Workflows, formulas, or Advanced Approvals. - SQL or SOQL experience. - Experience with Salesforce integrations using REST or SOAP APIs. - Bachelor’s degree in computer science, mathematics, or a related field.

Nice to have - Salesforce Administrator, CPQ Specialist, or Platform Developer certification. - Experience with middleware or entitlement systems. - Comfort working through ambiguity and solving problems creatively.

Benefits and work setup Remote role based in Mexico, with approximately 10% travel.