Staff/Senior Staff Technical Program Manager, Federal

Role overview Own technical program execution for federal, government, and national security partners adopting AI platform deployments in their own environments. You’ll bring partner requirements through planning, secure deployment, validated acceptance, and sustained operations, working hands-on with engineering, product, security, and partner leaders.

Responsibilities - Turn ambiguous requests into scoped stories, acceptance criteria, owners, dependencies, and testable milestones, confirming feasibility before making delivery commitments. - Run a prioritized intake and backlog that distinguishes urgent production needs and security obligations from exploratory requests. - Coordinate deployment readiness across customer-managed cloud, private networks, and on-premises settings, including infrastructure, access, networking, secrets, integrations, and workflow validation. - Work with governance and security owners on authorization, hardening, remediation, evidence readiness, and approval dependencies. - Oversee release and image handoffs, checking versioning, compatibility, vulnerability results, software bills of materials, deployment guides, and rollback plans. - Lead issue triage, escalations, ongoing patching and upgrades, and operational handoffs; improve repeatability with runbooks, documentation, training, and knowledge transfer.

Requirements - U.S. citizenship and ability and willingness to obtain and maintain a government security clearance when required by assigned programs. - 8–10+ years in technical program management, engineering, or related delivery work, with Staff-level impact; Senior Staff scope includes broader multi-program leadership and organizational influence. - Demonstrated delivery of complex software, infrastructure, or platform programs to external customers, including in secure or regulated environments. - Strong technical judgment and experience leading cross-team execution, prioritization, risk management, and customer-facing escalations amid ambiguity. - Working knowledge of distributed systems, APIs, agent workflows, and integrations, plus cloud or on-prem deployments, containers, Kubernetes, CI/CD, networking, identity, and secrets management. - Clear written and verbal communication across engineering, security, partner, and executive audiences.

Nice to have - Experience with federal authorization requirements, government cloud or impact-level environments, and secure deployment or sustainment platforms. - Experience supporting AI/ML platforms, agent integrations, or developer tools across partner organizations.

Benefits and work setup Full-time benefits include employer-paid medical, dental, and vision coverage; 14 weeks of paid parental leave; flexible PTO with management approval; professional development; and optional retirement, FSA, and equity programs.