Software Engineer II, Developer Experience

Role overview Build and improve the internal tools, platforms, and workflows that help software engineers develop, test, and ship services efficiently. The work includes diagnosing workflow bottlenecks, maintaining shared development infrastructure, and helping engineering teams adopt AI-assisted tools.

Responsibilities - Maintain local development tools and platform components, including service templates and a developer portal. - Find and address workflow issues such as slow builds, unreliable tests, and difficult setup; use metrics to assess improvements. - Maintain testing frameworks and shared libraries used to build web services. - Help integrate AI-assisted development tools and support their adoption across engineering teams. - Work with product engineers to understand their needs and turn feedback into platform improvements. - Operate owned production services, including monitoring, on-call work, and incident follow-up; document decisions and participate in design and code reviews.

Requirements - At least 2 years of professional experience building and shipping production software. - Proficiency in a general-purpose programming language such as Kotlin, Java, Go, or TypeScript. - Experience building or maintaining developer tools and shared libraries. - Working knowledge of containers and cloud infrastructure. - Sound testing practices and the ability to write maintainable, well-tested code. - Ability to work in unfamiliar codebases, debug across the stack, and explain technical tradeoffs clearly. - Empathy for engineers who use the tools and platforms you build.

Nice to have - Experience with the Backstage developer portal, AI-assisted coding workflows, third-party developer tools, or open-source tools, command-line interfaces, and IDE extensions. - Familiarity with developer productivity metrics, build and test analytics, or observability platforms.

Benefits and work setup The role may be remote in the United States or hybrid in Boston, New York, or San Francisco. Compensation varies by geographic zone: the listed base salary ranges are $133,000–$213,000, $115,000–$184,000, and $104,000–$166,000 USD. The source also describes potential cash compensation, equity, and benefits.