Job details
About this role
Role overview
This principal-level product role leads the vision, strategy, and execution for the configuration and change management platform that powers live updates across a restaurant technology ecosystem. The work spans menus, pricing, taxes, and operational rules, serving small businesses, multi-unit operators, and enterprise customers in markets worldwide.
Responsibilities
- Own and evolve the product strategy for a high-concurrency configuration platform, including validation, versioning, auditability, and rollback at scale. - Build platform capabilities that allow internal teams to independently develop, test, and ship configuration-driven features. - Explore and integrate automation and AI-assisted workflows into configuration and publishing experiences. - Maintain a roadmap aligned with business OKRs, customer needs, and technical feasibility, and drive features from ideation through launch. - Lead a cross-functional development team in partnership with engineering and design, setting priorities and fostering customer-centric execution. - Champion the use of AI tools to accelerate product discovery, streamline execution, and shape new experiences.
Requirements
- Eight or more years of product management experience, with significant ownership of a technical platform or infrastructure product. - Strong track record of shipping user-facing features in fast-paced environments. - Background working on systems involving APIs, data models, or distributed architecture. - Analytical rigor with the ability to use data to drive decisions and validate assumptions. - Empathy for restaurant operators and a passion for improving their day-to-day work. - Excellent communication skills with the ability to influence without formal authority.
Benefits and work setup
Compensation is presented in geographic pay zones, ranging from approximately $149,000 to $304,000 USD. The organization operates with a hybrid working model that balances in-office collaboration with individual flexibility.