Principal Product Manager

Role overview

Lead product direction and delivery for software that helps healthcare providers manage revenue cycle work. The role connects billing, finance, operations, and clinical workflows with engineering, translating complex payer requirements into usable capabilities. Success means reducing avoidable manual work and claim denials while improving reimbursement speed, accuracy, and visibility.

Responsibilities

- Own the product vision, roadmap, and prioritized backlog for revenue cycle capabilities. - Work with providers, billing teams, finance leaders, and operations to map processes and identify delays, manual effort, and claim errors. - Define requirements and acceptance criteria for workflows such as eligibility, authorizations, claims, denials, payment posting, and reporting. - Partner with engineering and architecture on integrations, data flows, automation, and modernization of existing systems. - Break initiatives into deliverable increments, manage dependencies, and weigh value, effort, risk, and timing. - Set outcome measures, lead discovery and release planning, and use customer feedback and performance data to refine priorities.

Requirements

- At least five years of product management experience, including substantial work with healthcare software or revenue cycle management. - Working knowledge of the revenue cycle from intake and eligibility through claims, payment, and denial resolution. - Ability to turn operational workflows into product requirements, user stories, acceptance criteria, and measurable outcomes. - Comfort discussing APIs, integrations, data models, and system dependencies with technical teams. - Strong stakeholder management across clinical, operational, financial, and engineering groups. - Experience leading product discovery and delivery in an Agile environment.

Nice to have

Experience in home health, hospice, post-acute, or other provider settings; familiarity with payer rules, electronic claims and remittance, or healthcare data exchange; and a track record modernizing legacy applications or automating high-volume processes.

Benefits and work setup

The listing gives an annual salary range of $173,000–$295,000 USD, subject to location and candidate factors. It also refers to learning and development programs; details of other benefits are not specified.