Remote job
Research Lead, Wirecutter
Job details
About this role
Role overview
Lead research that helps shape a shopping-focused digital product, from identifying audience needs to evaluating new experiences. You’ll guide end-to-end studies and turn evidence into recommendations for product strategy, content priorities, and the shopping journey, working closely with teams across product, design, editorial, engineering, marketing, and data.
Responsibilities
- Identify user needs and promising opportunities with product, design, and editorial partners using human-centered research. - Plan and conduct studies, including prototype testing, surveys, and alpha or beta programs. - Assess how product experiences affect audience trust and relationships. - Combine qualitative and quantitative research with behavioral data, industry findings, and experiment results to build a rounded view of users. - Coordinate with researchers across teams to share opportunities and reduce duplicated work. - Manage external research partners supporting moderation, fieldwork, and analysis, and communicate findings in ways that help teams act.
Requirements
- Bachelor’s degree in a relevant field. - At least eight years of research and insights experience, including use of varied qualitative, quantitative, and design-thinking methods. - At least three years working in e-commerce or shopping experiences. - At least three years moderating qualitative research and facilitating workshops or brainstorms with partners. - At least three years translating complex findings into clear narratives, visualizations, and actionable recommendations. - Ability to build alignment with cross-functional partners.
Nice to have
- Four or more years in e-commerce or shopping experiences. - Experience with subscription products, using behavioral data alongside research, or considering AI in shopping experiences.
Benefits and work setup
The role is based in the United States. Depending on eligibility, compensation may include a bonus or restricted stock. Benefits may include health coverage, retirement and stock purchase plans, paid leave, tuition reimbursement, and professional development. The listed annual base salary range is $150,000–$165,000.