Product Manager

Role overview Own a core product area in software that helps employers provide flexible healthcare benefits. You’ll guide the work from strategy and prioritization through delivery and ongoing improvement, balancing customer experience with operational, financial, and technical needs.

Responsibilities - Set direction and priorities for a product surface, then lead its execution and improvement over time. - Work with engineering and design to create intuitive, reliable products that can scale. - Use customer feedback and quantitative data to find opportunities and assess product impact. - Coordinate with operations, finance, support, and go-to-market teams to solve cross-functional problems. - Turn ambiguous challenges into clear plans, tradeoffs, and decisions for the team.

Requirements - 4–6 years of product management experience, including end-to-end ownership of products or product areas. - Strong systems thinking and ability to work through complex workflows, edge cases, and tradeoffs. - Technical fluency to collaborate with engineers on architecture and implementation choices. - Experience solving operationally complex problems across functions. - Clear communication and sound judgment with technical and non-technical stakeholders.

Nice to have - Product experience in healthcare, benefits, fintech, or another regulated field. - Work on billing, payments, ledgers, or other systems that move money. - Experience improving operational workflows or internal tools to reduce manual work or increase reliability. - Experience setting direction for an early-stage or ambiguous product area.