Staff AI-Native Product Designer, Product - Nexus

Role overview

Lead product design for a set of capabilities that connect workflows across namespaces, making sophisticated distributed-system concepts clear to developers and operators. You will guide work from problem discovery through delivery, combining interaction design, product judgment, and systems thinking across cloud interfaces, developer workflows, APIs, and supporting materials.

Responsibilities

- Set the end-to-end design direction, from framing user problems and exploring options to validating and shipping solutions. - Turn connectivity, workflow communication, configuration, and operational visibility into understandable user experiences. - Work with product and engineering partners to clarify requirements and balance usability with reliability, scale, and technical constraints. - Create detailed designs, prototypes, and interaction models covering ordinary use, errors, permissions, edge cases, and recovery. - Develop reusable patterns and contribute to design-system consistency and accessibility. - Bring research, usability feedback, customer input, and product data into roadmap and architecture decisions; support design quality through critique and mentorship.

Requirements

- Substantial experience leading product design for complex technical products, developer tools, infrastructure, SaaS, or workflow applications. - Strong visual and interaction design skills, with a portfolio showing information architecture, complex workflows, prototypes, and shipped products. - Ability to make technical systems understandable while preserving important user needs and system behavior. - Experience guiding ambiguous, cross-functional work from discovery through implementation and influencing decisions through clear rationale and communication. - Careful systems thinking across configuration, permissions, accessibility, failure states, and operational needs. - Based in the United States or Canada, able to work remotely and attend occasional in-person sessions and team offsites.

Nice to have

- Experience with distributed systems, workflow orchestration, cloud infrastructure, APIs, or developer platforms; familiarity with durable execution or related workflow concepts. - Experience designing for both technical builders and operators responsible for reliability, governance, and troubleshooting. - Familiarity with accessibility standards, responsive design, and design systems for complex web applications.

Benefits and work setup

- Remote-first role with occasional in-person immersion sessions and team offsites. The role has no on-call requirement.