Associate Technical Project Manager

Role overview Coordinate technical and operational projects from initial planning through delivery, keeping teams aligned on priorities, timelines, and outcomes. The role also focuses on using AI, automation, and data to improve project workflows and operational efficiency.

Responsibilities - Build project plans, track milestones and dependencies, and coordinate delivery across product, engineering, and operations teams. - Surface blockers and risks early, help resolve issues, and escalate when needed. - Maintain project documentation and provide clear progress updates to stakeholders. - Apply AI tools and automation to reduce repetitive work, improve reporting, and support better decisions. - Identify process improvements and help deliver product launches, system implementations, and other strategic initiatives.

Requirements - 1–2 years of experience in project or program management, operations, or a related field. - Ability to manage several projects independently and deliver against commitments. - Strong organization, problem-solving, communication, and attention to detail. - Experience working with both technical and nontechnical teams and managing competing priorities. - Comfort with technical systems, APIs, data, and emerging technologies. - Hands-on use of AI tools to solve problems, analyze information, or automate workflows, with a proactive approach to ownership.

Nice to have - Experience in telecommunications, cloud communications, SaaS, or API-based products. - Familiarity with project tracking tools, analytics platforms, Agile practices, or process improvement. - Experience building AI-enabled automations with scripts, APIs, or no-code tools, or coordinating technical launches and integrations.