Senior Solution Engineer

Role overview Guide enterprise customers and prospects through technical evaluations of a software platform focused on endpoint operations, security, and compliance. Partner with sales and field engineering teams to understand customer environments, demonstrate relevant solutions, and lead proof-of-value engagements that connect technical capabilities to business needs. The role includes substantial customer travel and a hybrid office schedule.

Responsibilities - Support sales engagements from initial discovery through deal close, helping customers assess fit and move evaluations forward. - Lead discovery sessions, platform demonstrations, and technical proof-of-value work for prospective and existing customers. - Translate operational and business challenges into solution designs suited to customer environments. - Lead technical discussions with stakeholders ranging from executives to hands-on technology users. - Coordinate with field engineering colleagues to align evaluation work with account goals and provide a consistent customer experience. - Maintain customer and partner relationships, deliver sales and channel training, and contribute to regional events or conferences. - Work with sales, marketing, product, and technical account teams to improve the customer lifecycle.

Requirements - Bachelor’s degree in computer science, mathematics, engineering, or equivalent experience. - At least eight years in endpoint operations, security, or related operational or selling roles. - At least four years in customer-facing or customer-support work. - Significant enterprise software presales or value-based technical selling experience. - Ability to present technical material to executive and practitioner audiences. - Broad knowledge of IT security, operations, and compliance, with hands-on experience in at least one area such as endpoint security, IT operations management, or regulatory compliance. - Strong written, verbal, and presentation skills, critical thinking, ownership, and ability to work collaboratively.

Nice to have - Knowledge of scripting languages.

Benefits and work setup - Hybrid schedule requiring at least three office days per week in Addison, Bellevue, Durham, Emeryville, or Reston. - Customer travel is expected to be approximately 40–60%. - Listed annual base salary range is $146,000–$224,000, with commission eligibility and equity awards. Benefits include health coverage, retirement savings, family planning support, and other wellbeing programs.