Specialist Solutions Architect, Tax

Role overview Serve as a deep subject-matter expert who helps customers and internal teams design tax-related solutions on the company's platform. The role combines pre-sales technical guidance, solution design, and close partnership with engineering on tax product evolution.

Responsibilities - Act as a tax domain expert during customer engagements and implementations - Design solution architectures that incorporate tax calculation, reporting, and compliance needs - Partner with sales, product, and engineering to scope and validate tax use cases - Translate complex tax requirements into clear technical recommendations - Produce reference architectures, documentation, and enablement material - Surface recurring customer feedback to inform the tax product roadmap

Requirements - Background as a solutions architect, sales engineer, or similar customer-facing technical role - Working knowledge of indirect tax concepts such as sales tax, VAT, or marketplace facilitator rules - Ability to engage with both technical stakeholders and finance or tax professionals - Strong written and verbal communication skills, including in customer settings - Comfort navigating ambiguity across regulatory and product boundaries

Benefits and work setup - Based in Chicago or Atlanta, with a remote option available.