Enterprise Project Manager

Role overview

Lead complex enterprise software implementations and custom solution engagements from initial scoping through launch. The work involves coordinating customer and delivery teams, managing integrations and migrations, and translating technical decisions into clear plans for business and executive stakeholders. Each engagement may have distinct requirements, timelines, and governance needs.

Responsibilities - Own end-to-end project plans covering scope, design, development, testing, and launch, keeping timelines clear for customers and delivery teams. - Facilitate alignment across customer IT, communications, and operations teams, as well as solution engineers, integration specialists, and customer success partners. - Govern scope, identify change requests early, and address conflicts between delivery expectations and available time or resources. - Coordinate internal specialists and external implementation partners, managing handoffs and dependencies across teams. - Explain integrations, data models, security reviews, and migrations in terms that support informed customer decisions. - Provide executive-ready status reporting, steering committee updates, and project governance across concurrent engagements.

Requirements - At least eight years of project or program management experience leading complex enterprise software implementations or custom technical engagements. - Experience facilitating discussions among customer stakeholders with competing priorities while maintaining productive relationships. - Ability to translate between technical teams and business owners, including in conversations about integrations, data, security, and migration. - A track record of formal governance for complex, multi-stakeholder programs. - Confidence addressing scope and timeline conflicts directly with customers and internal teams. - Strong written and verbal communication, ownership, and judgment under pressure.

Nice to have

Experience with large or similarly complex enterprise customers, consultancy or enterprise software delivery, and project tools or frameworks such as Jira, Smartsheet, MS Project, or Agile/Scrum. Cross-functional work with sales, solutions engineering, and customer success is useful.

Benefits and work setup

The role offers hybrid work options and flexible working hours. Listed benefits include a yearly flexible-work allowance, 31 vacation days including a floating holiday, additional paid Fridays off during August, health coverage, retirement plan contributions, paid parental leave, and a volunteer day. The advertised base salary range is CAD $138,000–$160,000 per year; compensation may vary by location and experience.